Knowledgebase: Tech at PSU
Print Overview
Posted by , Last modified by Melinda Barnsley on 01 August 2017 05:01 PM

Print Quota

Information Technology Services (ITS) provides students, faculty and staff with a tool to monitor their on-campus printing. Each user is provided with a print quota which totals $40 (equivalent to 800 black and white pages) worth of free printing privileges per academic year. This free print quota is provided in two biannual installments: $20 on July 1st for the period which runs through December 31st and another $20 on January 1st for the period which runs through June 30th.
 

Print jobs sent to black and white printers will be deducted from the user’s quota at the rate of five‐cents per page. Print jobs sent to color printers will be deducted from the user’s quota at the rate of twelve‐cents per page. Duplex (double-sided) print jobs receive a 20% discount. For example, a four-page black and white document normally costs $0.20, and a two-page black and white duplex document would cost $0.16 (20% off of $0.20). Unused portions of the “free” allotment of print quota will NOT be carried forward to the next allotment period, NOR will it be refunded upon graduating or leaving the University, so it is important to purchase only the minimum amount required to meet your needs. Users who exceed their $20 quota during either the fall or spring allotment period will need to purchase additional pages equivalent to 50, 100, 150 or 200 b/w page increments. Purchasing additional pages is done through the “Add More” link found to the right of the "Print Balance " title under the Dashboard section of the Go Sidebar within myPlymouth.

Printing Locations

Print quota applies to printing in all public and classroom computing locations including, but not limited to:

  • Hartman Union Building computer cluster
  • Lamson Library Learning Commons
  • Langdon Woods computer lab
  • Most departmental computer labs

Faculty/staff have departmental printers and/or copiers to print/copy materials for their courses. These printers and/or copiers do not deduct from the faculty/staff member's print quota.

Wirelessly Printing with Print Nomad

To print with Print Nomad:

1. Log into http://go.plymouth.edu/print with your myPlymouth username and password, and click login.

2. Click on the Print button

3. Click Select File to Upload and browse for the file you want to print, then hit Next. Note that only files listed under Supported File Types are printable.

4. Choose a Printer and Location Select the location where you would like to print, then in the next drop down menu select the printer you would like to use.

5. Printing Options Specify any additional desired printer options, including duplexing (double-sided) printing.

6. Click Next

7. A confirmation screen appears letting you know the Printer, Document name, total pages, and total cost. To send the print job click Print Now.

Please keep in mind that using Print Nomad will automatically deduct from your print quota each time you use it, exactly as if you printed from any cluster computer.

Tutorials for mapping network printers to PSU-owned computers (e.g. offices and computer clusters)

Credit / Refund Policy

Included in your biannual allotment of print quota is a 10% allowance in case a printer jams or misprints your paper. ITS is unable to credit your print quota for:

  • Misprints or jobs sent to the wrong printer
  • Paper jams
  • User inadvertently chooses to send too many pages (of a large document) to the printer
  • Other mechanical or operational errors caused by the printer

ITS is also unable to credit your print quota if you believe someone else has printed something from your account because it is your responsibility to:

  • Log off any public computer when you are done
  • Keep your password updated and safe

If you believe that the print accounting system has charged you in error, please contact the ITS Help Desk at helpdesk@plymouth.edu or call (603) 535‐2929.

FAQ

What happens if I don’t use all of my print quota?

Unused portions of the “free” $20 allotment of print quota per semester (January 1-June 30, and July 1-December 31) will NOT be carried forward to the next allotment period.

What happens if I exceed my $20 quota?

Users who exceed their $20 quota during either the fall or spring allotment period will need to purchase additional pages equivalent to 50, 100, 150 or 200 black and white page increments. Purchasing additional pages is done through the “Increase my Print Quota” link found under the Dashboard section of the Go Sidebar within myPlymouth. It is important to purchase only the minimum amount of quota required to meet your needs, as print quota will NOT be refunded upon graduating or leaving the University.

I’m a faculty/staff member, and I don’t have any more quota! Help!

Faculty and staff should use their departmental printers and/or copiers to print/copy materials for their courses, as printing to any public printer will deduct from each individual staff/faculty member’s allotted print quota. This deduction is NOT reimbursed.

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