Banner Overview
Posted by , Last modified by Zachary Bassett on 05 April 2018 11:18 AM

The Banner Student, Financial Aid and Alumni-Development System consists of three modules of a larger relational database system that is used to store demographic, biographic and academic data about our students and alumni, as well as miscellaneous information about faculty, staff and friends of Plymouth State University.

Internet Native Banner (INB)

Internet Native Banner (INB) is used by faculty and staff. The Banner Student, Financial Aid and Alumni-Development System offer a user interface that allows authorized users to view, add, modify or delete data in the Banner database. In order to access the database using the Internet Native Banner interface an employee of PSU must successfully complete the Banner navigation training that is offered by Information Technology Services (ITS) in order to receive a username and password. For more information contact the ITS Training Coordinator, Steven Cramton at x53019.

INB Instances

There are several instances (copies of the Banner database) that exist at PSU. Each instance has a specific purpose. PSC1 is the "live" production instance and its main purpose is to store academic information on our students. The TRNG instance is used to train employees on how to use the Banner Student, Financial Aid and Alumni-Development System. The TEST instance is used for testing new features and changes to existing features of the Banner Student, Financial Aid and Alumni-Development System. Access to the Banner Student, Financial Aid and Alumni-Development System from off campus locations requires the Virtual Private Network (VPN) in order to securely transmit and receive data.

The Banner Student, Financial Aid and Alumni-Development Systems offer self-service functionality to students, alumni, faculty, and staff that allows them to view and change appropriate data. The data that can be accessed by Banner Self Service (BSS) is dependent upon the role (relationship) that a person has with PSU. For example, a person is granted the Student role upon enrollment in a PSU credit-bearing academic course. One person can possess more than one role.

What is a CRN?

CRN is an acronym for Course Reference Number. This number is a system-generated number assigned to each section of a course. Rather than entering a course number (eg. EN1200.01) students register by using the CRN associated with that course.

What is a term?

The word "term" is used in Banner to denote a semester (e.g. Fall) or an alternative session (e.g. Winterim).

General Contacts

For questions about accessing your myPlymouth account, or if you can't find the answer to your question here, please contact the ITS Help Desk at (603) 535-2929 or email

For questions about applying for admissions or checking the status of your application, please contact the Admissions Office at (603) 535-2237 or email

For questions about adding or dropping classes, checking seat availability in a class, getting an unofficial transcript, or enrollment verifications, please contact the Registrar's Office at (603) 535-2345 or email

For questions about your bill, please contact the Student Account Services (formerly Bursar) office at (603) 535-2215 or

For questions about your financial aid, please contact the Financial Aid office at (603) 535-2338 or e-mail Financial Aid

For questions about payroll, contact Human Resources at (603) 535-2250

For questions about alumni activities, contact the Alumni Office at (603) 535-2589.

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