Knowledgebase:
Weekly Maintenance Window
Posted by Jo-Ann Guilmett, Last modified by Jessica Brusa on 05 April 2018 10:00 AM

The technology industry is highly competitive and new, updated software and hardware versions come frequently.  We avoid the bleeding edge, but for security reasons, we must keep pace with the changes.  Our goal is always to keep you informed, minimize the impact of our down times and look for periods during the year that are least disruptive to your work.  

We plan most of our major upgrades during semester breaks.  We also make use of a weekly maintenance window every Sunday morning, from 4 – 8 am (EST), which we use as needed, to perform regular system maintenance.

Should our work require that we will do maintenance and upgrades outside of this window, we will notify the campus community in advance via email.

Question or concerns about the weekly Maintenance Window should be directed to the Helpdesk.

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the Help Desk

Information Technology Services

Phone: (603) 535-2929

Email: helpdesk@plymouth.edu

Chat on-line:  Chat with ITS

Search our How-to Documentation at:  http://go.plymouth.edu/support

Visit in person at the main Information Desk in Lamson Library

Submit  a Support Ticket  or check the Status of an Existing Request  (requires authentication with your myPlymouth username and password)

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