E-mail Address Guidelines
Posted by James Cook, Last modified by Tyler Ruggles on 05 April 2018 11:31 AM

All e-mail addresses created for PSU are @plymouth.edu and require psu-  (or similar) as a
prefix (e.g. psu-myemailaddress@plymouth.edu). Other domains are not supported or managed by ITS.

Type

Use Case

Managed By

Permissions Available

Alias

Single user need another address delivered to their inbox.

ITS

N/A

Distribution Group

Multiple users need another address delivered to their inboxes.

Single e-mail address needed to send to multiple users (i.e. campus-community@plymouth.edu)

User

SendAs, SendOnBehalf

O365 Group

Multiple users need another address delivered to their inboxes.

Single e-mail address needed to send to multiple users (i.e. campus-community@plymouth.edu)

Additional collaboration tools need, i.e. calendar, OneNote, etc. Also presents a message history much like a listserve or Google Groups. Can be subscribed to via e-mail or viewed only in a client (Outlook/OWA).

User

SendAs, SendOnBehalf

Shared Mailbox

A shared independent account is needed for a department or group. Typically when multiple users may be replying to e-mails as the shared mailbox. Allows users to see which e-mails have already been handled. Has all the features of a regular account.

ITS

SendAs, SendOnBehalf, FullAccess

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