Knowledgebase: Tech at PSU
Supported Computer Models for the 2017 - 2018 Academic Year
Posted by , Last modified by Melinda Barnsley on 24 May 2017 04:56 PM

The grid below represents a list of computer models that are centrally supported by ITS for use in PSU academic and administrative offices.

Generally each desktop model represents about a year of age and each laptop series represents 18 months of age, the exceptions being the newest in each column (Optiplex 3040).

When a replacement is purchased, ITS will not take a machine older than 42 months and repurpose it to replace another computer anywhere on campus. Please plan your replacements accordingly.

Desktop Models

Dell Desktop ModelStatusApple Desktop ModelStatus
Optiplex 3040/7040/9040 Supported iMac (Intel)** Supported
Optiplex 3020/7020/9020 Supported Mac Mini (Intel)** Supported
Optiplex 3010/7010/9010 Supported    
Optiplex 390/790 Supported†    
Optiplex 380/780* Unsupported♦    

Laptop Models

Dell Laptop ModelStatusApple Laptop ModelStatus
Latitude E5470/E7470 Supported MacBook Pro (Intel)** Supported
Latitude E6440/E6440u/E6540 Supported MacBook Air** Supported
Latitude E6430*/E6430u*/E6530* Supported†   Supported
Latitude E6420/E6520* Unsupported♦    

Any computer older than 4 years will receive minimal support. If it is running, meets needs, and does not require new parts we will do our best within reason to assist with problems. It is highly recommended that any computer in this category be replaced.

* Check the warranty status. If it is still under warranty, it is supported.

** PSU has a volume license for Mac OS 10.9; any machine not capable of running this version of the Mac operating system is not supported.

† The machine is not covered by warranty (4+ years of age), suitable for low end tasks, any problems which require more than an hour of attention or should the system experience a hardware failure, will require replacement.

♦ The machine is not covered by warranty (5+ years of age), and not suitable for any role. Replace.

 

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