Eduroam access FAQ
Posted by Joann Guilmett on 26 March 2020 11:09 AM
Plymouth State University ITS, along with our sister institutions at UNH, Keene State and Granite State are pleased to announce the introduction of eduroam. eduroam is an Internet2 global service for wireless network access, which was developed for the international research and education community. It allows students, researchers, faculty, and staff to securely and seamlessly obtain wireless access at all participating institutions worldwide.
Members of Plymouth State University can use their MyPlymouth email address and password to access the eduroam network while visiting other participating institutions anywhere around the world. Likewise, visiting members of other institutions that subscribe to eduroam may use their home institution’s logon credentials to access the eduroam service when visiting PSU.
Plymouth State University's Students, Faculty, and Staff & members of Participating Academic Institutions
HOW TO GET THIS SERVICE
To connect to eduroam, individuals simply open the WiFi settings on their laptop or mobile device and select the eduroam network. Once connected, you are remotely authenticated and authorized to access eduroam, and your traffic is encrypted between the device and the wireless network. You may need to enter your logon credentials the first time you use the service.
STEPS FOR VISITORS ON THE PSU CAMPUS:
STEPS FOR MEMBERS OF PSU AT OTHER ACADEMIC INSTITUTIONS:
Visitors to Plymouth State University who experience any problems connecting to eduroam at PSU should contact their home institution's help desk for assistance.
the Help Desk
Information Technology Services
Phone: (603) 535-2929
Chat on-line: Chat with ITS
Search our How-to Documentation at: http://go.plymouth.edu/support
Visit in person at the main Information Desk in Lamson Library
Submit a Support Ticket or check the Status of an Existing Request (requires authentication with your myPlymouth username and password)