Frequently Asked Questions (FAQ) about Zoom
Posted by Melinda Barnsley, Last modified by Melinda Barnsley on 19 March 2020 01:01 PM
What is Zoom?
Zoom is a videoconferencing platform that works on Windows, Mac, Smartphones/Tablets (iOS & Android Devices), Room Systems, and standard telephones.
My students are receiving an error when they attempt to login via my invitation link, what can they do?
Students are required to login to Zoom and logout to activate their account prior to clicking the Zoom link.
Can anyone join my meeting?
Anyone can join your meeting, including those not affiliated with the Plymouth State University.
How many people can join my meeting?
Standard meetings may include up to 50 participants. Meetings with more than 51 or more participants require you to complete the large meeting/webinar request reservation form.
Do I need to request an account be setup for me?
No. All PSU students and staff can go ahead and login. There's no need to request an account or anything else.
How do I login to Zoom?
To sign-in, simply go to https://plymouthstate.zoom.us and click on "Sign In/My Account."
What does it cost?
Zoom is centrally funded by USNH, and all PSU students and employees get licenses at no direct cost to the users. Departments using some features like toll-free call in numbers do need to pay for the charges they incur.
What are the system requirements? What kind of computer, camera, microphone, etc do I need?
Zoom should work well on most any modern computer as well as from tablets and smartphones. Zoom has published official system requirements for computers. This document also lists recommendations for cameras, microphones, speakers, and other accessories.
Where can I learn more?