Knowledgebase - Powered by Kayako Help Desk Software

Knowledgebase

58Accounts, Access, and Passwords 3Consulting and Development 83Communication and Collaboration 28Data and Reporting 73Email and Calendar 19File Storage and Sharing 142Help, Support, and Training 295Learning Tools and Services 23Network and Connectivity 2Security

Knowledgebase : Help, Support, and Training

Printing and Scanning (19) Add a Personal Windows Computer to a PSU Network Printer Computer Lab Locations Computer Lab Printers Duplexing (Double Sided Printing) How to add a Xerox Multi-Function (MFD) printer to an Apple Mac	Tech Tip Videos (11) Back up your Files Clear your Browser Cache Clear your Cookies CTS - Digital Camcorder: Quick Start Guide CTS - Digital Camcorders: Overview Discounted Computers	Training and Support (5) Alerts - Emergency Notification Registration How to Find Employee FERPA Training IT Guide For New Employees Password Guidelines Signing in to LinkedIn Learning with Lynda.com Content
Employees (18) Adobe Creative Cloud Suite Create Account for PSU's Partner Connections Discounts on Computers for Students and Employees Personal Use Do This After Changing Password Employee Discounts for Windows 10 OS, Microsoft Office, and Other Applications Finding an IP Address on an Apple Mac Computer	Student (18) Creating a New Folder in Office 365 CTS Frequently Asked Questions Discounts on Computers for Students and Employees Personal Use Do This After Changing Password Filtering Mail in Office 365 Finding an IP Address on an Apple Mac Computer	HelpDesk (6) Lamson Locker-Use Policy PSU Blogs Remove Wireless Profile on a Microsoft Windows PC Team Viewer Weekly Maintenance Window Where is the Help Desk Located?
Buying a Computer (8) Buying a Computer FAQs for PSU internal purchases Create Account for PSU's Partner Connections Discounts on Computers for Students and Employees Personal Use Minimum Computer Standards for the PSU Network OnTheHub discounted software Personal Computer Purchases	Computer Repair Center (2) Computer Repair Center Repair Center Labor Rates	Surplus and Electronics (1) Computer Surplus Program
The Equipment Depot (3) Equipment Depot (the EQ) PSU WebCheckout Late Returns Policy	Event Support (9) Change Computer Playback Device Classroom Technology/ Event Technology Support CTS - Digital Camcorder: Quick Start Guide CTS - Digital Camcorders: Overview CTS - Live Event Streaming	The Print Depot and Makerspace (8) 3D Printing Academic Posters Print Depot Submission for Showcase of Excellence Upperclassmen QR Code Generation for TWP Resizing PowerPoints into Academic Posters Tackling Wicked Problems Templates
Computer Labs (6) Computer Lab Locations Computer Lab Printers Mac Applications Software Request Form Supported Software for the 2018 - 2019 Academic Year Windows Applications	Forms (1) Multi- Function Device (MFD) Form	Classroom and Collaboration Space (27) Change Computer Playback Device Hyde 116 - Wireless Sharing Device Instructions Lamson 031: Technology Use Basics Mediated Spaces - ALLWell Center Mediated Spaces - Boyd Hall Mediated Spaces - Center for Children and Young Families

Help Desk Software by Kayako