Knowledgebase : Communication and Collaboration > Telephone System
To add a new telephone line, please contact the ITS Help Desk (603)535-2929 or initiate a Self Support Ticket by emailing helpdesk@plymouth.edu. By default, a new telephone line includes a 16 BUTTON DIGITAL PHONE, and a voicemail account. * Analog l...
DIALING INSTRUCTIONS SWITCHBOARD * From on-campus, dial 0 or 5-5000 * From off-campus, dial (603) 535-5000 VOICE-ACTIVATED DIRECTORY * From on-campus, dial 5-3333 * From off-campus, dial (603) 535-3333   On-Campus Dial the 5 digit exten...
To check your campus voicemail using your campus phone: * Dial 5-2700  * Enter your password, followed by #  To check your campus voicemail from another phone: * (603)535-2700 from off campus * Enter your mailbox (extension) number 5-xxxx *...
HOW TO GET TO WEB ACCESS VOICEMAIL SYSTEM Click here [https://esna.tcom.plymouth.edu/] or copy and paste this link https://esna.tcom.plymouth.edu/ [https://esna.tcom.plymouth.edu/]. Once logged into the system, decide if you want to access the web porti...
Click on the following link to reset your password: https://esna.tcom.plymouth.edu/SelfService/ResetVoiceMailPassword [https://esna.tcom.plymouth.edu/SelfService/ResetVoiceMailPassword] You will be asked your email address so you can receive a link to r...
WHEN LEAVING FOR A VACATION (ANY EXTENDED ABSENCE), FOLLOW THE STEPS BELOW: * Log into your voice mail * Select 4 – Personal mailbox options * Select 1 – Greeting options * Select 2 – Record location greeting (extended absence) * Record your me...
WHEN YOU FIRST LOG INTO SETUP YOUR VOICE MAIL MAKE SURE YOU COMPLETE ALL THE PROMPTS OTHERWISE YOU WILL NEED TO START OVER ON THE NEXT LOGIN.  SETUP YOUR VOICEMAIL * Call your voicemail by dialing either 52700 or (603)535-2700.  If calling from off ca...
Log into Web Access. Click here [https://support.plymouth.edu/index.php?/Knowledgebase/Article/View/773/179/how-to-get-to-web-access-voicemail-system] for instructions on how to log into Web Access. Once in Web Access, you will see five sections with blo...